Stuttering with Tidal

Joe87

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Joined
Jun 24, 2025
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I have a WiiM Ultra and I use Tidal as my streaming service. A few weeks ago I began having a persistent issue with Tidal where the music stutters or freezes. I took out a help desk tick and was advised to reboot my WiFi and WiiM device and turn off the Preferred DNS Server setting. This solution works, but now I have to reboot nearly every day. Does anyone understand the root cause of this problem and whether or not there is a permanent fix?
 
I have a WiiM Ultra and I use Tidal as my streaming service. A few weeks ago I began having a persistent issue with Tidal where the music stutters or freezes. I took out a help desk tick and was advised to reboot my WiFi and WiiM device and turn off the Preferred DNS Server setting. This solution works, but now I have to reboot nearly every day. Does anyone understand the root cause of this problem and whether or not there is a permanent fix?
It often turned out that Tidal itself has server problems depending on the region. I live in the far north of Germany and had only noticed an outage once in three years. Is there an internet-based fault map for your region/country on which you could check this if necessary?
 
Maybe 1 of the reasons: There at least 2 very popular websites that are running scripts and generate a lot of traffic to (some of) Tidals servers disguising as actual users/devices downloading for offline use while removing/stripping all restrictions and allowing anyone to download full resolution FLAC files from Tidal.
 
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