Ultra Sub + Speakers Sync issue

nickhews

Member
Joined
Jan 18, 2025
Messages
24
I have the latest WHA (3.1.7.250320.781178) and Ultra firmware (5.2.711448).
My sub (REL Tx/5) is connected to the sub-out, subwoofer selection is ON, the x/o is set of 85hz, and the other 2 options are off, and the subwoofer works as expected.
However when I select and open the Sub and Speaker Sync screen there appear to be no operable options The wording is 'Begin by measuring the delay between your main speakers and subwoofer' etc, but there is nothing to click or press on - no highlighted section or object, and no cogwheel.
All other tested options on WHA appear to work (if wanted or setup).
I can get the system to perform a sound test if I select the other SyncAudio option on the main page.
Is this an ongoing support or development issue or is there something I am missing?
Thanks
 
OK.
The problem was landscape mode on my tablet - this does not scroll to show any instructions lower down the page.
I used my phone which is automatically in portrait mode, and this displayed the required instructions.
Next to test it.
Thanks
 
Glad that's sorted out! I'll pass along the landscape issue to the team too to check out!
 
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