WiiM Ultra Firmware v5.2.714249 - Apr 18, 2025

[hgo58]

By HDMI mode, I’m referring to when the WiiM Ultra is set to the HDMI ARC input mode.

Ok. Same way I used it when you asked.

From what you’re describing, it sounds like you're requesting that the WiiM Ultra should not wake up from standby when the TV is turned on. However, we may not fully agree with this approach.

No, no, no. Please read carefully what I wrote!

When you set your TV’s audio output to the WiiM, we want the WiiM Ultra to automatically wake up when you power on your TV—even if the Ultra is in standby. This ensures a seamless experience without requiring users to manually power on the device

Yes. That's how it shall work. Not related to the issue at all.

This is precisely why many users appreciate HDMI CEC—it allows them to use a single remote to control both the TV and the WiiM Ultra, making everything easier and more intuitive.

Yes. Not related to the issue at all.

For your situation, I recommend turning off the "Automatically output to WiiM when TV is on" option and switching the WiiM Ultra’s input to a non-HDMI mode

That is exactly what I have done, as already described.

With this setup, when you turn on your TV, the WiiM Ultra should not respond to CEC commands—assuming your TV correctly implements the CEC protocol.

This is not the issue. IT IS NOT HOW THE WIIM IS BEHAVING. It is how the TV sees the WiiM Ultra. Please read my description carefully.

However, if your TV does not fully implement CEC commands (such as properly responding to the 'audio output switch' command by WiiM Ultra), you may need to manually change the audio output setting on your TV.

It does respond to CEC. I have also described that. It also respond to the CEC protocol telling the TV that it shall change to ARC output send by the WiiM, even though the WiiM Ultra is in standby!

Sorry, I simply don't know how to explain it to you. Please read carefully all the old posts. You are completely misunderstanding the issue.

ONE MORE TIME

With the WiiM Ultra in standby and the HDMI mode is OFF. When turning on the TV, the TV sees the WiiM as active and with input selection set to TV. This shall only be the case when HDMI mode is ON.

 

[WiiM Support]

I'm also using the Ultra with a TV. My ideal setup would be a switch that would either:
* turn on the Ultra when the TV is turned on, control the volume with TV remote, turn off the Ultra with the TV (this is currently working), or
* turn on the Ultra only with Wiim remote - when the TV is turned on, it will use internal speaker, as if the HDMI cable is not connected

I understand that the current implementation does not support it, I have to change the Ultra input to something else than HDMI for the 2nd option to work, but that is one extra step for the user. Would you consider this?

Hi mehturt,

I believe your second proposal aligns with what hgo58 suggested as well. Let me take some time to think it over and discuss it with our team. Thank you again for your valuable feedback—we really appreciate it!

 

[hgo58]

Hi mehturt,

I believe your second proposal aligns with what hgo58 suggested as well. Let me take some time to think it over and discuss it with our team. Thank you again for your valuable feedback—we really appreciate it!

Not fully what I see as the issue.

The second opinion (HDMI mode off)
"when the TV is turned on, it will use internal speaker, as if the HDMI cable is not connected" shall work for WiiM in standby or if HDMI is not selected.

The options are already there, it's just not working correctly on all TV types, as the WiiM Ultra still show as active and with HDMI input selected on CEC, although it is not.

This is not a new feature. It is "just" a bug in current implementation.

 

[khuntim]

WiiM only support ARC, not eARC.

eARC has never been on. I have always used ARC, I was talking about Enhanced or Standard HDMI settings. I am getting audio dropouts on Standard (ARC) anyway after testing...

Curious what "Never use surround sound" means on the GTV streamer. It's not PCM as far as I know.

Should be in a new thread, maybe not related to this firmware. Volume is a bit different now with this firmware. I like keeping it at 100% or close to it and using the speaker volume.

 

[tabata]

Hi mehturt,

I believe your second proposal aligns with what hgo58 suggested as well. Let me take some time to think it over and discuss it with our team. Thank you again for your valuable feedback—we really appreciate it!

I’m going to take a stab a this too, because how the ARC behaves is important and would determine me buying another Ultra (especially if I can get my wish for a downmix of LFE into 2.0, which is another matter).

@WiiM Support — please imagine this scenario:

My five year old daughter, or a guest visiting my home, turns on my TV to stream a show. They do not know how to operate my TV menus, my Ultra, or my full system, and I very much do not want to teach them or have them using my nice system. Every time in this scenario, I want the TV to behave as if I don’t even have an HDMI cable plugged into the TV’s ARC port which is connected to the Ultra input. I just want the TV to be in blissful ignorance and automatically use the TV speakers.

What you need to provide is the option for the HDMI connection to appear as totally dead and nonexistent to the TV when the Ultra is in standby mode. Yes, many or most people want the whole thing automated and devices to magically turn on via CEC, but others want their TV to default to the TV speakers when they don’t specifically want the Ultra involved.

Conversely, when it comes time for me to use my system, I am fine if the TV does not recognize the ARC connection until I manually turn on the Ultra, or turn it on and select the HDMI input. If that means a couple seconds and an extra remote button press or two, so be it.

Is that at all helpful? Are we all on the same page?

 

[Incognito]

Anyone else having massive lip sync issues when watching TV (using hdmi arc) after this latest firmware? Ticket raised because I can't watch TV like this, it's horrible!

I also started having "massive" lip sync issues today. The automatic Sync Audio did not fix the problem. Manually adjusting the Sync Audio did nothing to fix the problem either. What cured the issue is I went to my TV settings and changed the TV ARC output from "Stereo" to "Pass Through" and DD/DTS. Apparently some devices have ARC that has Lip Sync Correction. Maybe this is what corrected the problem. Not sure, all I know is the Lip Sync issue went away.

 

[harkpabst]

No issues with Spotify at all. But I do have issues with the latest implementation of ARC and CEC.

To make this very clear from the start: I do not follow the line of some valued members here at all. I don't care if they want to make their TV work on its own at times. What I want is a WiiM Ultra configuration that makes sure, the TV never ever uses its own lacking internal speakers, as long as the Ultra is physically connected through HDMI ARC.

This is exactly what the previous firmware versions did!

The option labeled "Automatically output audio to WiiM when TV is on" doesn't do what it says on the tin. With this option enabled, this is my (currently) use(less) case: I'm watching TV and naturally the sound is played through the Ultra's HDMI ARC input, like I want it to be 100% of the time. Now, without switching the TV off (because I don't want the Ultra to be switched off through CEC as well) I start playing from any other sources like e.g. Spotify, USB or Radio Paradise.
The results is:
The Ultra is playing music from e.g. Spotify, USB or Radio Paradise and the TV is blaring the TV programme through it's own speakers at the same time. Nobody would ever want that. I have no way to avoid this behaviour and I don't like that at all.

Originally I thought that those complaining (I'm not the only one) simply might not have properly enabled the "Automatically output audio to WiiM when TV is on" option. The toggle switch appeared in the "on" position (to the right) after the firmware update, but the colour indicated it's disabled. Switching it off and then on again is required to make it work .but the result simply is not good.

Whatever you do, please make sure to bring back the previous behaviour. I don't care if it's the default or not.

 

[tabata]

No issues with Spotify at all. But I do have issues with the latest implementation of ARC and CEC.

To make this very clear from the start: I do not follow the line of some valued members here at all. I don't care if they want to make their TV work on its own at times. What I want is a WiiM Ultra configuration that makes sure, the TV never ever uses its own lacking internal speakers, as long as the Ultra is physically connected through HDMI ARC.

This is exactly what the previous firmware versions did!

The option labeled "Automatically output audio to WiiM when TV is on" doesn't do what it says on the tin. With this option enabled, this is my (currently) use(less) case: I'm watching TV and naturally the sound is played through the Ultra's HDMI ARC input, like I want it to be 100% of the time. Now, without switching the TV off (because I don't want the Ultra to be switched off through CEC as well) I start playing from any other sources like e.g. Spotify, USB or Radio Paradise.
The results is:
The Ultra is playing music from e.g. Spotify, USB or Radio Paradise and the TV is blaring the TV programme through it's own speakers at the same time. Nobody would ever want that. I have no way to avoid this behaviour and I don't like that at all.

Originally I thought that those complaining (I'm not the only one) simply might not have properly enabled the "Automatically output audio to WiiM when TV is on" option. The toggle switch appeared in the "on" position (to the right) after the firmware update, but the colour indicated it's disabled. Switching it off and then on again is required to make it work .but the result simply is not good.

Whatever you do, please make sure to bring back the previous behaviour. I don't care if it's the default or not.

This request and the other are two sides of the same coin. Luckily, they’re both possible and not the least bit mutually exclusive. Just need some customizable, predictable HDMI behavior that works.

AVRs and processors already have a lot of this stuff figured out. Would benefit WiiM to try to match the settings they offer with an understanding that the Ultra is not passthrough or video switcher device. HDMI behavior, LFE fold-in, etc, it’s been done for years.

 

[hgo58]

No issues with Spotify at all. But I do have issues with the latest implementation of ARC and CEC.

To make this very clear from the start: I do not follow the line of some valued members here at all. I don't care if they want to make their TV work on its own at times. What I want is a WiiM Ultra configuration that makes sure, the TV never ever uses its own lacking internal speakers, as long as the Ultra is physically connected through HDMI ARC.
This is exactly what the previous firmware versions did!

The option labeled "Automatically output audio to WiiM when TV is on" doesn't do what it says on the tin. With this option enabled, this is my (currently) use(less) case: I'm watching TV and naturally the sound is played through the Ultra's HDMI ARC input, like I want it to be 100% of the time. Now, without switching the TV off (because I don't want the Ultra to be switched off through CEC as well) I start playing from any other sources like e.g. Spotify, USB or Radio Paradise.
The results is:
The Ultra is playing music from e.g. Spotify, USB or Radio Paradise and the TV is blaring the TV programme through it's own speakers at the same time. Nobody would ever want that. I have no way to avoid this behaviour and I don't like that at all.

Originally I thought that those complaining (I'm not the only one) simply might not have properly enabled the "Automatically output audio to WiiM when TV is on" option. The toggle switch appeared in the "on" position (to the right) after the firmware update, but the colour indicated it's disabled. Switching it off and then on again is required to make it work .but the result simply is not good.

Whatever you do, please make sure to bring back the previous behaviour. I don't care if it's the default or not.

I don't think anything has changed since last version regarding this?

"Automatically output audio to WiiM when TV is on" is just a new name for the "HDMI CEC Power Control" option.

So you don't want the TV to change output to internal speakers when the WiiM input is changing away from TV and back again when input is again set to TV?

Because that is exactly what I want and how it has been working for some time now on the Ultra when the TV is already on and the WiiM is active.

The issue discussed in the previous posts is the behaviour when the "Automatically output audio to WiiM when TV is on" is disabled and the WiiM is in standby.

Maybe your request could be implemented when "Automatically output audio to WiiM when TV is on" is enabled and mine when disabled?

For now I will have to unplug the HDMI cable when I don't want TV sound to change to WiiM device, and that is most of the time.

 

[Wiimer]

What I want is a WiiM Ultra configuration that makes sure, the TV never ever uses its own lacking internal speakers, as long as the Ultra is physically connected through HDMI ARC.

Yes, I completely agree with you.

My Amp has "Automatically output audio to WiiM when TV is on" turned on, yet when I switch the WiiM input from HDMI to Wi-Fi, the TV switches the output to the built-in speaker on its own. And yes, audio is output from the TV speakers and the WiiM at the same time.

At least, this is a behaviour that does not happen on my AVR and is completely unintelligible.

Btw, I reverted to Amp FW 5.0.712054(beta) and everything is back to normal as before. The TV audio output is always to WiiM, and the TV is silent when the WiiM input is switched.

 

[hgo58]

Yes, I completely agree with you.

My Amp has "Automatically output audio to WiiM when TV is on" turned on, yet when I switch the WiiM input from HDMI to Wi-Fi, the TV switches the output to the built-in speaker on its own. And yes, audio is output from the TV speakers and the WiiM at the same time.

At least, this is a behaviour that does not happen on my AVR and is completely unintelligible.

Btw, I reverted to Amp FW 5.0.712054(beta) and everything is back to normal as before. The TV audio output is always to WiiM, and the TV is silent when the WiiM input is switched.

What happens when "Automatically output audio to WiiM when TV is on" is disabled and the WiiM is in standby?

Is your TV still outputting to ARC? And is that the way it should be?

 

[Wiimer]

What happens when "Automatically output audio to WiiM when TV is on" is disabled and the WiiM is in standby?

Is your TV still outputting to ARC? And is that the way it should be?

In that case, the WiiM amp will remain on standby even when the TV is turned on. Only the TV speakers are outputting audio. No problem.

However, as I mentioned before, my TV has a "preferred speaker at startup" setting. If I set this to "TV speaker", WiiM will not work. If it is set to "External speakers", it will work. This is predictable normal behavior.

As far as I can tell, the problem with my TV only happens when "Automatically output audio to WiiM when TV is on" is on.

 

[hgo58]

In that case, the WiiM amp will remain on standby even when the TV is turned on. Only the TV speakers are outputting audio. No problem.

However, as I mentioned before, my TV has a "preferred speaker at startup" setting. If I set this to "TV speaker", WiiM will not work. If it is set to "External speakers", it will work. This is predictable normal behavior.

As far as I can tell, the problem with my TV only happens when "Automatically output audio to WiiM when TV is on" is on.

Ok. Yes, this very much depends on how the TV model work. My Sony Bravia TV always changes to external speakers when the HDMI cable is attached to the WiiM Ultra. Even when the WiiM stay in standby. The TV always start on internal speakers but changes after 15 seconds after being turned on. I cannot avoid that with any settings.

The beta version I tested 3 months ago actually solved both my issue and yours! I am trying to get WiiM to implement that in the main version.

 

[CliffyBC]

I’m going to take a stab a this too, because how the ARC behaves is important and would determine me buying another Ultra (especially if I can get my wish for a downmix of LFE into 2.0, which is another matter).

@WiiM Support — please imagine this scenario:

My five year old daughter, or a guest visiting my home, turns on my TV to stream a show. They do not know how to operate my TV menus, my Ultra, or my full system, and I very much do not want to teach them or have them using my nice system. Every time in this scenario, I want the TV to behave as if I don’t even have an HDMI cable plugged into the TV’s ARC port which is connected to the Ultra input. I just want the TV to be in blissful ignorance and automatically use the TV speakers.

What you need to provide is the option for the HDMI connection to appear as totally dead and nonexistent to the TV when the Ultra is in standby mode. Yes, many or most people want the whole thing automated and devices to magically turn on via CEC, but others want their TV to default to the TV speakers when they don’t specifically want the Ultra involved.

Conversely, when it comes time for me to use my system, I am fine if the TV does not recognize the ARC connection until I manually turn on the Ultra, or turn it on and select the HDMI input. If that means a couple seconds and an extra remote button press or two, so be it.

Is that at all helpful? Are we all on the same page?

I'm not on the same page.... I want my guest to use my TV remote to switch on the TV with it's remote, as soon as they choose a channel with audio the Ultra turns on and the audio goes through the Ultra, then to a Yamaha amp to my 2 speakers and sub. The volume buttons on the TV remote then control the volume through the Ultra. At no time do I wish to hear the sh*tty speakers on my Samsung TV, that's precisely the reason I connect my TV via HDMI to my Ultra.
This is exactly as it happens at the moment on the old firmware and it appears to be the opposite to your requirements.

If Wiim can achieve what you require without messing me about and expecting me to make any extra button presses other than turning on my TV with its own remote then I'm with you.

 

[hgo58]

I'm not on the same page.... I want my guest to use my TV remote to switch on the TV with it's remote, as soon as they choose a channel with audio the Ultra turns on and the audio goes through the Ultra, then to a Yamaha amp to my 2 speakers and sub. The volume buttons on the TV remote then control the volume through the Ultra. At no time do I wish to hear the sh*tty speakers on my Samsung TV, that's precisely the reason I connect my TV via HDMI to my Ultra.
This is exactly as it happens at the moment on the old firmware and it appears to be the opposite to your requirements.

If Wiim can achieve what you require without messing me about and expecting me to make any extra button presses other than turning on my TV with its own remote then I'm with you.

There is two different states of the HDMI mode, defined by the "Automatically output audio to WiiM when TV is on" setting.

With the setting enabled the WiiM Ultra shall always play the sound from the TV and will automatically switch on and select TV input when the TV is turned on. This is almost working correctly now (Some people want the TV to stay on ARC even when the WiiM is not on TV input. That is not the case currently).

With the setting disabled the WiiM shall only play sound from the TV when the TV input option is manually selected. That is almost working, except when the TV is turned on. In that case the WiiM Ultra is forcing the TV to change to ARC even if the Ultra is in standby and the TV input is not selected.

So enabling "Automatically output audio to WiiM when TV is on" will be for those that want the TV sound always via the WiiM, while when disabled, it's a manual task to get the sound via WiiM (turning on everything and selecting the TV input).

 

[Wiimer]

Ok. Yes, this very much depends on how the TV model work. My Sony Bravia TV always changes to external speakers when the HDMI cable is attached to the WiiM Ultra. Even when the WiiM stay in standby. The TV always start on internal speakers but changes after 15 seconds after being turned on. I cannot avoid that with any settings.

The beta version I tested 3 months ago actually solved both my issue and yours! I am trying to get WiiM to implement that in the main version.

If you unplug the WiiM power cable, will your TV Output audio from the built-in speakers?

 

[hgo58]

If you unplug the WiiM power cable, will your TV Output audio from the built-in speakers?

Yes.

And also if I first select TV input option on the WiiM and then select another input option.

 

[Wiimer]

Yes.

And also if I first select TV input option on the WiiM and then select another input option.

Thus, when you want to use TV speakers, would turning off the WiiM power(or manually switch input of the WiiM) beforehand solve your problem?

If so, that would be the easiest solution.

 

[retrodave79]

You could try to install one of the older beta testing versions and see if this helps.

I am also running latest firmware version and has no issues with Spotify or Tidal.

Hi hgo58,


Following your sugestion I've installed a beta firmware, after 1 hour of Spotify 0 stuttering, everything works as it should

I have to say that I really don't like the forced updates, but I have to give credit to Wiimm support people for how fast and diligent in trying to solve the problem they are, and also thank the people from this forum for the help, thanks a lot

 

[hgo58]

Thus, when you want to use TV speakers, would turning off the WiiM power(or manually switch input of the WiiM) beforehand solve your problem?

If so, that would be the easiest solution.

For me it would be ok to have to go into the WHA and switch input to and from TV every time I turn on the TV but not for the rest of the family.

Why not just fix the issue? It was done in the beta version.

PS: It seems extremely hard for people to understand the issue even though I have tried to explain it in many different ways. For me it's very simple: Don't force the TV to change the speakers to ARC when HDMI mode is off.

The HDMI mode is off when "Automatically output audio to WiiM when TV is on" is disabled and the WiiM input is NOT set to TV.