Open Beta Testing Opportunities

[wplynx914]

I don't think the beta environment is fully set up yet in terms of automatically sending out firmware updates. Raising a ticket thru the feedback section in the WiiM Home app requesting the beta might be more fruitful

i tried that - still waiting on a response- ticket is
Issues

ISS-RC-005​

 

[Brantome]

i tried that - still waiting on a response- ticket is
Issues

ISS-RC-005​

No, via the WiiM Home app - settings/ feedback.

 

[wplynx914]

No, via the WiiM Home app - settings/ feedback.

ill try,

 

[slartibartfast]

ill try,

I received the beta firmware a couple of days after raising a ticket

 

[wplynx914]

I received the beta firmware a couple of days after raising a ticket

Did you get a upgrade pop up on the wiim app? or an email with beta?

 

[slartibartfast]

Did you get a upgrade pop up on the wiim app? or an email with beta?

I got an upgrade pop-up. I think I received an email after the pop-up saying I had been added to the whitelist.

 

[QuarryHunslet]

I signed up my devices, and received beta updates for three of them about a week later.

 

[Smartplug]

There should be an instruction. There so many of us lost in the dark if we did it correctly or why we weren’t getting it.

 

[wplynx914]

There should be an instruction. There so many of us lost in the dark if we did it correctly or why we weren’t getting it.

agreed, on the other hand im sure there extremely busy so im sure there going by priority, BUT wish they made it a bit easier

 

[wplynx914]

Hello looks like they pushed the beta to my device or white listed my MAC address. All is good thanks everyone!!

 

[slartibartfast]

Now 10 band PEQ is in the latest official firmware release is there any point in staying on the beta firmware as an Android user? If not how do you leave?

 

[Brantome]

Now 10 band PEQ is in the latest official firmware release is there any point in staying on the beta firmware as an Android user? If not how do you leave?

Under device info, you might be able to click on the firmware version (if it says beta) and opt out there from the popup menu

 

[slartibartfast]

Under device info, you might be able to click on the firmware version (if it says beta) and opt out there from the popup menu

It doesn't say beta. I can feel another ticket to WiiM coming on. Or I just stay on the beta and hope it overtakes the official firmware. Per- channel PEQ should be coming soon so I imagine that will go through beta before release.

 

[Smartplug]

Under device info, you might be able to click on the firmware version (if it says beta) and opt out there from the popup menu

Same here, I want to get out on beta but no beta to opt out. I sent message but they haven’t remove beta.

 

[slartibartfast]

Under device info, you might be able to click on the firmware version (if it says beta) and opt out there from the popup menu

I sent a ticket to WiiM through the app asking how to leave the beta program. Just got a reply saying to click on firmware version and update from the popup menu. There is no popup menu. If it was that easy I wouldn't be asking them . I replied so let's see what happens next.

 

[GrayJ]

I sent a ticket to WiiM through the app asking how to leave the beta program. Just got a reply saying to click on firmware version and update from the popup menu. There is no popup menu. If it was that easy I wouldn't be asking them . I replied so let's see what happens next.

Device Info. Click firmware Version. Popup says you are on beta - switch to stable production version.

 

[harkpabst]

Device Info. Click firmware Version. Popup says you are on beta - switch to stable production version.

At least speaking for the WiiM Amp, firmware 5.0.615252 is not officially a beta version. Clicking the firmware version does nothing.

Unfortunately, it's also not an official production firmware, as it's not been mentioned in the firmware release notes:

WiiM Amp Firmware Release Note

This firmware update is being rolled out in stages, with devices updating sequentially over the next few days. For a list of known issues currently being addressed, please refer to the provided link. Our team is diligently working to resolve...

faq.wiimhome.com

This leaves some in the status described by @slartibartfast.

 

[slartibartfast]

At least speaking for the WiiM Amp, firmware 5.0.615252 is not officially a beta version. Clicking the firmware version does nothing.

Unfortunately, it's also not an official production firmware, as it's not been mentioned in the firmware release notes:

WiiM Amp Firmware Release Note

This firmware update is being rolled out in stages, with devices updating sequentially over the next few days. For a list of known issues currently being addressed, please refer to the provided link. Our team is diligently working to resolve...

faq.wiimhome.com

This leaves some in the status described by @slartibartfast.

Exactly

 

[slartibartfast]

Device Info. Click firmware Version. Popup says you are on beta - switch to stable production version.

Do you think I haven't tried that?

 

[Smartplug]

Do you think I haven't tried that?

On wiim amp 5252 you won’t see beta. Send them email via app and tell them you want to be removed from beta and get official firmware. That’s all I did and next day I was on official firmware.